TERMS & CONDITIONS
Last Updated: July 2026
These Terms & Conditions (“Terms”) apply to the SMS and text messaging program operated by Stable Air (“we,” “our,” or “us”). By opting into our text messaging services, you agree to the terms outlined below.
Program Description
By providing your mobile phone number through our website, service forms, appointment requests, or direct communication with our team, you consent to receive text messages from Stable Air.
Messages may include:
Appointment reminders
Service confirmations
Technician arrival notifications
Scheduling updates
Invoice notifications
Payment reminders
Customer service communications
Promotional messages and special offers (when consent has been provided)
Participation in promotional messaging is optional and is not required to receive services from Stable Air.
Message Frequency
The number of text messages you receive may vary depending on your interactions with Stable Air, active service requests, appointment schedules, and communication preferences.
Customers with ongoing service appointments may receive additional updates related to scheduling, technician arrival times, and project status.
Opt-Out Instructions
You may stop receiving SMS messages from Stable Air at any time by replying STOP to any message you receive from us.
Once your request has been processed, you may receive a final confirmation message verifying that you have been removed from future text communications.
If you later wish to resume receiving messages, you may contact our office to update your communication preferences.
Help and Customer Support
If you need assistance regarding our text messaging program, reply HELP to any message or contact our office directly using the information below:
Email: anthony@stableairhvac.com
Phone: (518) 645-8011
Our team will be happy to assist with questions regarding appointments, messaging preferences, or account communications.
Message and Data Rates
Standard message and data rates may apply based on the terms of your mobile carrier and wireless service plan.
Stable Air does not charge customers for sending or receiving text messages; however, your carrier may apply standard messaging fees according to your account agreement.
Customers are responsible for any charges imposed by their mobile service provider.
Privacy and Information Usage
Protecting customer information is important to us. Information collected through our text messaging program is used solely for communication related to services, appointments, customer support, and approved marketing communications.
For additional information regarding how we collect, use, and safeguard personal information, please review our Privacy Policy.
Service Availability and Liability
Text message delivery depends on several factors outside of our control, including:
Mobile carrier availability
Wireless network conditions
Device compatibility
Service interruptions
Technical issues affecting messaging systems
Stable Air is not responsible for delayed, blocked, or undelivered messages resulting from carrier limitations, network issues, or customer device problems.
Changes to These Terms
Stable Air reserves the right to update or modify these Terms & Conditions at any time to comply with applicable regulations or improve our communication services.
Any updates will become effective immediately upon publication unless otherwise stated.
Contact Information
If you have questions regarding these SMS Terms & Conditions, please contact us using the information below:
Stable Air
Phone: (518) 645-8011
Email: anthony@stableairhvac.com