Privacy Policy
Last Updated: July 2026
Stable Air (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information, including information collected through SMS and text messaging communications.
Information We Collect
We may collect personal information when you:
Request service appointments
Submit forms through our website
Contact us by phone, email, or text message
Request estimates or consultations
Communicate with our customer support team
The information we collect may include:
Name
Phone number
Email address
Service address
Information related to your service request
Communication preferences
How We Use Your Information
The information we collect may be used to:
Schedule service appointments
Confirm upcoming visits
Provide service updates and notifications
Send invoices and payment reminders
Notify customers when technicians are on the way
Respond to customer inquiries and support requests
Send promotional or marketing messages when consent has been provided
Improve customer service and communication processes
Text Messaging and Customer Consent
By providing your mobile phone number, you consent to receive SMS and text messages from Stable Air regarding your services and appointments.
Message frequency may vary depending on your service activity and communication preferences. Standard message and data rates may apply according to your wireless carrier’s terms and conditions.
Text messages may include:
Appointment reminders
Service confirmations
Technician arrival notifications
Scheduling updates
Promotional offers and special announcements when authorized by the customer
Opt-Out Instructions
You may opt out of receiving text messages from Stable Air at any time by replying STOP to any SMS message.
For assistance, you may reply HELP or contact our office directly using the information below:
Email: anthony@stableairhvac.com
Phone: (518) 645-8011
Information Sharing
Stable Air does not sell, rent, or share customer information with third parties for advertising or independent marketing purposes.
We may share information only with trusted third-party providers that assist us in operating our business, including scheduling software, invoicing platforms, payment processors, and communication systems necessary to provide services to our customers.
Data Protection and Security
We use reasonable and industry-standard safeguards to help protect personal information against:
Unauthorized access
Loss of information
Misuse of data
Unauthorized disclosure
Alteration or destruction of records
While no system can guarantee absolute security, we continually work to maintain appropriate measures to protect customer information.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Stable Air
Email: anthony@stableairhvac.com
Phone: (518) 645-8011